Frequently Asked Questions

Do you offer layby / layaway and what are your terms?

Yes! Everybody deserves pretty things, and sometimes it just takes a bit of dedication to achieve a piece on your wishlist. I wouldn’t have most of my favourite things if not for layby so I understand where you are coming from.

My standard layaway practice is to use Paypal’s invoicing system which allows multiple payments on one invoice. At the commencement of the layby a 20% non-refundable deposit is put down to reserve the item, and you will then have up to 90 days to complete the payments. If you have to cancel the layby for any reason all funds less the deposit will be returned to you. If your dream treasure is over $1000 we can organise a longer layby plan – I’m happy to work with you towards your goals.

I do not accept returns on layby items so please make absolutely sure this is the treasure for you!

If you’d like to set up a layby please send me a message via the contact form and don’t forget to let me know which piece you’d like to adopt!

** I hope to be able to offer AfterPay very soon.

Do you offer a guarantee?

If you need to return your purchase for any reason please let me know within 7 days, I have a no-questions-asked returns policy provided that the item is returned in the condition it was sent.

All of the items I offer for sale have been thoroughly checked for wearability, the metal content has been verified and I work with a local graduate gemologist and registered valuer to determine the gemstones. I take this very seriously because it would keep me up at night if I didn’t! I want you to feel absolutely confident in your purchase. Because I only offer vintage and antique items they will show some signs of their past life – this is part of the charm! It also means I can’t offer a blanket warranty as each item has had it’s own lifetime of prior experience.

Where do you find all this great stuff!!?

Most of it I find right here in Adelaide, would you believe! Online shopping is excellent when you’re looking for something in particular, but if you enjoy a bit of a rummage there’s nothing like the thrill of finding something you love in a little shop and getting to take it home right away. I’m a firm believer in supporting local and/or small businesses so I’ll be writing a page with some tips and recommendations on where to start when looking for treasure in the not too distant future.